Refund Policy:

Return conditions:
If the product has any unsolvable technical problems, please email wzxm@ewaygps.com within 2 years(subject to logistics display delivery) after receiving the goods for instructions on how to return product for a full refund or exchange or maintain. Our products support 30 days return, 6 months replacement and free maintenance service within two years.

Note:For orders over 30 days, we do not provide refund service. But you can replace it.


Return address:

Note:Products should be returned to our specified warehouse. We will not refund you if you send back to another location without permission.So please contact us before preparing to return or replace the product.

Street:sha jing jie dao, sha yi she qu, a fan da ben ran fei yi wen hua chan ye yuan 422
District:Bao an
City: Shen zhen
zip code: 518101
Country: China
+86 17503401380

Please check the address with us again before returning the package.

Return cost: The cost of returning the product shall be borne by the buyer.

Refund time:
If you need a refund, then we will process the refund for you within 7 working days after receiving your returned. Please keep in touch with us.
If you need to replace the product, then we will confirm the address with you after receiving the returned, and send you a brand new product within 2-3 working days, you do not need to bear any other costs.

Other charges:There are no ohter charges


Warranty Policy:


All Andream units include a 1-year limited warranty.

Within 2 year after you get the product, if your item(s) are broken or defective, You just need to return it and we will send you a brand new unit. For warranty support, please email us at wzxm@ewaygps.com.

This limited warranty does not cover failures due to abuse, accidental damage, or when repairs have been made or attempted by anyone other than Andream INC. No liability on this warranty shall be incurred in the respect to damage or loss occurring during transit to or from the purchaser. This warranty is personal to the original purchaser and is nontransferable. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.